Abandon Just In Time Manufacturing to Save Audio Industry?
One of the most colorful people that I’ve ever met in the audiophile hobby/business is named Craig Pease. He was the audiophile pioneer who saw the market for high-end desktop audio at a time when computer monitors were a few feet thick. That was a long, long time ago. His brand, Evett & Shaw, was about the most extreme that I’ve ever encountered in that each and every part had to be the single finest known to man. The rectangular, Elan, desktop speakers were handmade in Salt Lake City, Utah with sides that included exotic woods, colorful “polymers” (like Spinal Tap’s record label) or even organic stone. The “plinths” that the small speakers sat on were often hand-cut, thin chunks of polished real stone like samples that you might find at a kitchen design boutique. The feet on the speakers put Goldmund cones to shame. But get this… the speakers actually came packed in a Zero Halliburton metal suitcase that you could actually use later for your next Miami Vice-style future drug deals. That was a lot of insight, creativity, performance and value for a $2,200 per pair desktop speaker – especially back in that era.
There was, however, an issue with Evett & Shaw and specifically their increasingly popular, Elan speakers. They were kinda hard to build. It wasn’t that the team in Utah couldn’t build them as they could and often did to bespoke specifications. The issue was having all of the over 120 parts in hand to actually be able to finish the speakers. Simply put, 20 plus years before today’s COVID-19 inspired supply chain issues – these speakers often were one out-of-stock nut or one resistor (or something) short of being able to ship. Think about the image from this past fall with all of those GM cars sitting in a parking lot in Michigan waiting for microchips. That was Evett & Shaw in the early 2000s but with speakers colored like a “Blueberry iMac” instead of electric cars but the problem remains the same.
In the 1990s, every business school was enthusiastically promoting the concept of JIT (aka: just in time) manufacturing. An excellent example of this in practice was how Porsche turned their entire company around in the mid-1990s from delivering one of the most flawed cars coming off the production line to ultimately one of the most reliable car brands in the world today. Porsche accomplished this with the help of two “retired” Japanese auto-maker CEOs showing them how to use more modern manufacturing techniques and JIT manufacturing to build a better car. What nobody saw coming was when demand increases, as it has in the COVID era, that there might be severe shortages of parts needed to make a final product. Just like it can be hard to find toilet paper, Clorox wipes or baby formula at times. The internal parts needed to make AV components also can be in short supply.
Every company that builds a physical product aims to be as efficient as possible and Just In Time manufacturing speaks to that endless goal but there are times when having finished inventory is just more important than penny pinching on parts costs. There is one recent, COVID-era success story in the performance-value loudspeaker business from a company who acted on their hunch that more people might want their speakers and subwoofers thanks to COVID so they loaded up on inventory. With transducers coming from China, like most everything else that we consume in our economy today, it takes months to make, ship and organize inventory to be able to fill orders under the best of circumstances. This AV company’s leadership decided to buck up and stock up, and what a good idea that was. While other companies are clean-out of product to sell – they are flush with speakers and subs that can ship now for your newly built AV man-cave. And they are raking in the bucks big time now.
The Audio Industry Much Needed Change
Perhaps it is time to reconsider how high end audio products are built, made, packed and sold?
Could it be time to simplify audiophile products? Could it be time to order enough parts to be more flush with manufacturing inventory so that you can always build more product? Could it be time to use more and more domestically sourced products ranging from parts to cabinets to shipping boxes, packing etc..?
It is very hard to be in business when you don’t have something to sell.
From the balcony of my house, you can see at least a dozen
container ships floating in the Pacific Ocean waiting to unload at either The
Port of Los Angeles or Long Beach – where 40 percent of all goods arrive for
consumption in this country. A lot of media hype has been made of the backup at
the ports and rightfully so. There are real-world problems with the way
truckers are paid for their time, thus many have taken their chance to be part
of “The Great Resignation” by leaving countless $100,000 per-year jobs open for
those looking for a new career. The bigger issue is that the economy has
drastically changed at the global level. Economists suggest that we’ve moved
from a 70-30 split between “services” and “products” to more of a 50-50
balance. In the most basic assessment, there are more pressures on the ports
today because there is a much larger volume of products coming into the country
for us to buy. You don’t have to dig too deeply into any of our lives to see
how we all have changed our spending habits. For me, I am trying to play The
Top 100 Golf Courses In America (Golf Magazine list 2013-14). I have 73/100 and
19 of the top 20 as of now but I haven’t played a new Top 100 in over 18
months. Hell, I haven’t been on an airplane in 23 plus months when I used to
fly 12 to 15 plus times per year. I also don’t go to NHL hockey games anymore.
I don’t really eat out unless it is outside and even that is rare. The money
that I used to spend on services and experiences is now invested more in say
kitchen appliances, a new “used” car and so on. Tangible items. I bet the same
goes for you too.
There is always room to make for a better audiophile experience but it is hard
without really fantastic AV gear. Much of the best audiophile gear is made here
in the United States but it is close to impossible to build said products
without parts/chips/etc… made in China. If you don’t have a healthy reserve of
them on hand – then good luck to you for making a living or keeping your
company going and-or growing.
If the goal is to find and cultivate a new crop of audiophiles that are younger than 45-plus-year-old Gen-Xers (like me) then seeing huge increases in the price of gear is a recipe for failure. Econ 101 teaches us that if supply is low then the prices are going to be high. Take a look at used car prices for a modern example of that. Imagine a world where more audiophile components are made domestically but there is ample supply to feed a younger generation’s love for music (and hopefully higher performance audio playback gear). That would be a very happy place.